“You can say Pizza Hut is terrible pizza, but they also sell more pizzas than anybody else.” – Jimmy Kemmel
“Mergers are like marriages. They are the bringing together of two individuals. If you wouldn’t marry someone for the ‘operational efficiencies’ they offer in the running of a household, then why would you combine two companies with unique cultures and identities for that reason?” – Simon Sinek
“One thing I love about customers is that they are divinely discontent. Their expectations are never static — they go up. It’s human nature. We didn’t ascend from our hunter-gatherer days by being satisfied. People have a voracious appetite for a better way, and yesterday’s ‘wow’ quickly becomes today’s ‘ordinary’. I see that cycle of improvement happening at a faster rate than ever before. It may be because customers have such easy access to more information than ever before — in only a few seconds and with a couple taps on their phones, customers can read reviews, compare prices from multiple retailers, see whether something’s in stock, find out how fast it will ship or be available for pick-up, and more. These examples are from retail, but I sense that the same customer empowerment phenomenon is happening broadly across everything we do at Amazon and most other industries as well. You cannot rest on your laurels in this world. Customers won’t have it.” Jeff Bezos in this year’s letter to Amazon shareholders
“If you don’t like what’s being said, change the conversation.” – Don Draper, Mad Men Season 3, Episode 2
June 2017: Amazon announces it is acquiring Whole Foods. The market cap of twenty companies in the food and retail sectors declines by almost US dollars 40 billion.
August 2017: Amazon announces that it will be cutting prices at Whole Foods. The market cap of Kroger, Wal-Mart, Target, Costco, Supervalu and Sprouts Farmers Markets drops by nearly US dollars 12 billion.
May 2018: Walmart announces acquiring a controlling stake in India’s largest online retailer. Walmart shares decline by 4 per cent in response.
May 2018: Kroger announces that British online supermarket Ocado’s technology will be used in the US exclusively by Kroger and that it will also take a 5 per cent stake in Ocado. Ocado’s share price surged by 44 per cent subsequent to the announcement.
Are Walmart and Kroger trying to change the conversation or do they want to be seen to be doing something?
One year, while we were working at a boutique asset management firm, our flagship fund was underperforming both its benchmark and peers by a significant margin. We had suffered two straight quarters of underperformance and were on track to record our third consecutive quarter of underperformance – a humiliation hitherto avoided by the organisation in its 10-year history.
The CIO’s response to our continued underperformance was to get the team to work harder: longer hours, more meetings with management teams of our various holdings, more research, more analysis, more detailed financial models, more team discussions, more, more, and more. The end result: more underperformance.
Given the underperformance, each team member knew bonuses were going to be bad, everyone expected a significant cut. Despite this knowledge, not one single team member took time-off in the two months leading up to date bonuses are distributed. Each and every one of us worked even longer hours, sent out more emails, and upped our contribution during team discussions. We were all guilty of wanting to be seen as contributing positively to the investment process.
Working harder does not always lead to better results, especially when it comes to investing.
To be seen as contributing is not the same as actually contributing.
S&P 500 GICS Level 1 Consumer Staples Index
Source: Bloomberg
We have written about the challenges faced by consumer staples and consumer packaged goods companies on a number of occasions (see Unbranded: The Risk in Household Consumer Names, The Incumbent’s Challenge, and Containers and Packaging Companies: Challenges Aplentyhttps://lxvresearch.com/2018/03/01/containers-and-packaging/). The narrative of the decline in consumer staples, we think, has gradual come into acceptance and this acceptance is being reflected both in the share prices of many of the leading consumer staples companies as well in the types of articles appearing in broadsheets such as the Wall Street Journal and the Financial Times. Take for instance the following excerpt from ‘Amazon Effect’ Stings Consumer-Staples Stocks as Pricing Woes Mount published on 25 April, 2018 by the Wall Street Journal:
The industry’s pricing issues have many money managers wondering whether the biggest makers of household staples have already seen their best days.
“What’s happening is that these firms are struggling to pass on rising costs to consumers,” said Shawn Cruz, manager of trader strategy at TD Ameritrade. “Big brands have counted on their brand name drawing customers in, and that’s not necessarily happening anymore.”
To date, as it relates to the consumer staples sector, our focus has primarily been on avoiding losers and identifying potential shorting opportunities. All is not doom-and-gloom in the consumer staples sector, however. As the cliché goes, where there are challenges, there are also opportunities. And we are starting to see opportunities.
Investment Perspective
Management teams at the leading consumer staples companies have responded to the challenges they face and to declining share prices by looking inwards. Management teams can be inward looking in many ways.
One way is to hire strategy consultants like McKinsey & Co. to help identify areas of inefficiency and procedural optimisation, or to devise cost cutting initiatives that can rid the businesses of unnecessary costs. Another way to double-down on what has worked in the past: to increase investments into their brands i.e. to advertise more, to increase awareness of their brands. Yet another way is to increase research & development budgets to develop new, better, and more “on-trend” products.
Eventually, we suspect, a number of the large consumer product companies will come to realise that (1) cost-cutting only goes so far and that it does not really excite would be shareholders, (2) doubling-down no longer works in the internet-era, and (3) they lack the creativity to deliver “on-trend” products. As companies come to these realisations they will become increasingly outward looking i.e. they will look to acquire that which they do not have and that which consumers desire.
Unilever has already done this by acquiring Dollar Shave Club. Coca-Cola and Procter & Gamble too by acquiring kombucha tea brand Honest Tea and all natural deodorant brand Native, respectively.
While a number of the acquisitions will be made in private markets, we believe owning a basket of small- and mid-cap food and retail companies that have carved out successful niches can provide investors with exposure to potential acquisition targets and the promise of outsized returns.
With this perspective, we think a basket of names such as Natural Grocers by Vitamin C $NGVC, Village Supermarket $VLGEA, Weis Markets, Alico Inc $ALCO, Cal-Main Goods Inc $CALM, Primo Water $PRMW, and Natural Health Trends Corp $NHTC can provide just that kind of exposure.
This post should not be considered as investment advice or a recommendation to purchase any particular security, strategy or investment product. References to specific securities and issuers are not intended to be, and should not be interpreted as, recommendations to purchase or sell such securities. Information contained herein

Source: Bank for International Settlements
Sources: Bank for International Settlements, Bloomberg
Source: United Nations Data Retrieval System
Source: Bloomberg